Account manager (New York)
We’re on the lookout for an account manager to join our small, but mighty New York team. A big part of that will be knowing our clients inside and out, and showing them how words can solve their biggest challenges. You’ll work as a strategic partner to make their big ideas practical, help our team deliver great service, and maintain and grow our client relationships for some of the world’s biggest brands. And you’ll work closely with all of our teams in New York and London to make it happen.
What kind of person are you?
Like all of us at The Writer, you’re eager to learn the best way to help the biggest brands in the world communicate clearly, and change the corporate world for the better.
You’re a strategist. You can find your way around a big organization and spot where the opportunities are and who we need to know to get them. You’re able to draft a plan of action and see it through. And you’re always on the lookout for new ways to help our clients.
You know people. You know what makes a client happy and what makes them tick. And whether it’s a CMO or your co-worker, you can carry an easy rapport. You’re not afraid of a room full of executives or the idea of a difficult conversation. And you handle it all with aplomb and diplomacy.
You’re an ideas person. If someone needs help with something, they likely ask you. You’ve got loads of ideas that you’re toying with. But enough focus to decide on which one’s best.
You’re curious. People say you ask good questions. And you spend just as much time listening for the answer. You can read the room and spot when someone has a question before they ask. You’re the type that doesn’t just know the client. You know their industry and the challenges (and opportunities) that come with it.
What will you be doing?
- Along with your manager, you’ll build a plan to grow our relationships with clients, understand what they need, and come up with new ways of helping them reach their goals
- You’ll know what your clients want now, and anticipate what they’ll need down the line
- You’ll be the voice of the client within The Writer and spot how we can give them even better service
- You’ll update Salesforce to show what opportunities you’re working on and which contacts you’re getting to know better
You’ll be joining our small, but mighty New York team. We’re growing fast, so we’ll need you to adapt quickly to new projects and clients as they come rushing in, and help out when they inevitably change at the last minute. You’ll report to our Account Director
Sound like you?
If so, you need to head to our application page, and send us three things: your resume, 300 words explaining why you're the right person for us, and two references that we can talk to. (You'll need the files handy when you click the link.)