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Shift

Your words can make all the difference

Every word is an opportunity

Words can turn heads. Spark change. Start conversations. You just need to make the most of them.

We’re a brand language consultancy that makes shift happen.

And we do it through creative consulting, training, naming, and – naturally – writing.

Here’s how.

 

Brand & marketing

You’ve got a brand. But get rid of the logo, colour palette and yes, even the typeface. Can we tell it’s you from the words on the page? If not, that’s your opportunity. And that’s our speciality.

Customer experience

Bad customer comms are like a bad Tinder date: not quite what was advertised. Get your CX words right and you can deliver on your brand promise, save money and create customer relationships that live happily ever after.

Learning & development

Everyone at your company writes, in some form or another. But not everyone is a writer. Transform your team, your culture and your unreadable inbox with writing training that sticks.

HR & internal comms

The right internal message can inspire thousands. The wrong one, well, you can probably guess. Lead your team with words that set the tone of your culture and your company.

How we've helped

 

Who we’ve helped

 

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